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Privacy & delivery Policy

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Shipping And Handling We use Parcel Force 48hr delivery, We aim to process orders within 5-10 days.

Delivery Schedule Delivery time is up to 10 working days after clearance of payment.

Back Orders We currently do not enable back ordering from our website allthough we do take back orders by phone. Please call our sales

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included

 Credit Cards  we do not currenty accept card

but we will in due couse 

 Guarantee You agree by submitting this purchase order that you the customer(s) are entitled to free technical support on any hardware / software provided to yourselves by us pc.uk for a period of one year from date of purchase. You will not be entitled to any support on items purchased elsewhere or installed by third parties except by means of paid service. Your goods may have slight imperfections in the cosmetic condition due to the second user refurbishment procedure used. All goods are guaranteed for a period of at least 3 months from date of purchase. Returned goods that are under warranty and have failed will be replaced free of charge and arrangements will be made to have the faulty equipment collected from the place of delivery, free collection does not apply to goods collected in person.

Privacy Policy pc.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party

a. Take and fulfil customer orders

b. Administer and enhance the site and service

c. Only disclose information to third parties for goods delivery purposes

Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

 

Returns Policy You are entitled to return any goods you are not completely satisfied with from within 14 days of purchase. (21 days for Internet orders) for a refund. A processing fee of £5.50 will be applied on all items, as the goods will need to be re-processed through our technical department before they can be re-sold.

Customers who return goods under our RTB policy are encouraged to re-pack the goods back in the box they were send out in and use an insured courier as no responsibilty can be taken for goods untill they are back with us.

If your item is DOA (dead on arrival), we will issue a full refund or send a replacement unit at no extra cost to the customer. The re-processing fee will also be waived as no re-processing is required for dead items. All DOA equipment WILL be thoroughly inspected to verify it being at fault